waiting times

Hospital Particular Alvor

Over 1H30

Urgent Care

Hospital Particular Gambelas


Urgent Care



Hospital Particular da Madeira




Urgent Care

Madeira Medical Center


Urgent Care


Keep updated with the latest warnings of the HPA Heath Group.


Information: Continuity of medical care, in suspected or diagnosed cases of COVID-19 infection.

None of the HPA Health Group hospitals or units is a “COVID-19 unit”.
However, we have defined referral protocols on decisions to be followed related to referrals in suspected cases or positive patients:

  • All patients who visit any of the Units of the HPA Health Group are screened by means of an epidemiological survey, and their body temperature is also measured;
  • Patients with scheduled appointments or examinations (non aerosol generators). When the epidemiological screening of cough, fever, difficulty breathing, or other symptoms associated with SARS-CoV-2 (COVID-19) are negative - the patient follows his normal circuit. If screening is positive, the patient is placed in the Isolation Area of the Emergency Unit for evaluation, if he so wishes.
  • iii) Patients in need of transfer from the Emergency Unit to the In-Patients Unit with a negative epidemiological screening result, are admitted to the preventive isolation unit and tested for COVID-19. If the test is positive, patients are referred to the 2 reference hospitals in the area; Faro and Portimão Public Hospitals.
  • Patients in need of transfer from the Emergency Unit to the In-Patients Unit with a positive epidemiological screening result, are admitted to the preventive isolation unit, placed in the quarantine area and submitted to two COVID-19 tests. If any of the tests are positive, patients are referred to the 2 reference hospitals in the area; Faro and Portimão Public Hospitals.
  • All patients with scheduled surgeries and/or scheduled aerosol-generating exams are previously tested for COVID-19. In case the result is positive, the surgeries and / or exams are subject to multidisciplinary risk/benefit analysis to decide whether to perform or reschedule the surgery and/or exam.


The HPA Health Group in the Alentejo resumes its normality in all its units and services

In safety and with all the necessary protection measures in place,  the HPA Units in the  Alentejo  are ready to resume their activity.

As from June, the following services will once again become available at the CLÍDIS Clinic  in Sines:

  • Emergency Unit from Monday (from 8am to 7pm ) to Saturday ((from 9am to 7pm) , with Physician, nursing staff, radiology, analysis.
  • Pediatric face-to-face consultations, from Monday to Saturday.
  • Face-to-face consultations for all Medical Specialties and Exam
  • COVID-19 swab screening tests (Drive through) and also COVID-19 antibody screening test both by appointment only. Contact: 269 630 370 / 968 085 315  or  covidclidis@grupohpa.com

Schedule of the opening time of the  22 collection posts. Consult on:


Reopening of the Clínica Particular de Beja and of the  Clínica Particular de Odemira. Confirm the medical specialty available for  booking  on:


Fully operational Clínica Particular de Milfontes,  with face-to-face consultations in all specialties. For information and appointments see:



Serological blood analysis for IgG and IgM antibodies, for COVID-19 at the Alvor and Gambelas Hospitals  

In addition to the swab test already being done at the hospitals (RT-PCR analysis), as from the 14th May it will also be possible to perform serological blood analysis for IgG and IgM antibodies for COVID-19. Doctor’s prescription is necessary.

To confirm appointments for both these tests, contact Call Center on:  282 420 400

These blood tests identify and characterize the status of immunity of patients that might have been infected by SARS-CoV-2 (COVID-19 disease); that is, it quantifies the antibodies of the IgG and IgM for the new coronavirus, circulating in the human plasma or serum.

May be advisable in the following conditions:

- People who had symptoms before the first documented case in Portugal;

-People whose condition was not diagnosed as a possible COVID-19 prior to an epidemiological context situation.  

- Asymptomatic people who have been in contact with confirmed case of COVID-19.

Serological tests for IgG and IgM antibodies must not be performed during the acute phase of the infection, as they may give a false negative result.

The physiological explanation lies in the fact that during  the first days of being infected, it is the individual’s innate system that will function against the infection, and it is only days later that the adaptive system is activated, including the B cells, responsible for producing specific antibodies against COVID-19.


MMC and HPM resume the normal activity of all services

As from the following Monday, the 11th of May, the Madeira Medical Center and the Hospital Particular da Madeira will once again have all their services operational.

The MMC will resume Clinical Analysis, Emergency Services (adults), face-to-face Consultations and Exams. Monday to Friday: 7:30am - 9pm, Saturday: 7:30am - 2pm

As for the HPM, it must be highlighted that all its medical services have been resumed, all Exams, all face-to-face Consultations for adults and children, as well as the Pediatric Emergency Unit from 9 am to 12 midnight.

For everyone’s the security and protection, the contingency plan will remain in place, namely the screening procedure, which includes a questionnaire and body temperature screening. The mandatory use of a surgical mask and hand sanitization are also mandatory for everyone and safety distancing is also marked in all waiting areas of the hospital. For suspected cases of COVID, specific circuits and strict norms are in place, in concurrence with SESARAM.


Safe and protected is how e feel, ready to resume doing what we know best; to be with you at all times.

The HPA Health Group has adopted all the measures necessary to take care of our patients medical needs.
Because your health is of particular importance.


Hospital de São Gonçalo in Lagos resumes its normal activity and is no longer a Covid Hospital

 After having been exclusively dedicated to the treatment of patients infected with COVID-19 throughout the month of April, the São Gonçalo Hospital in Lagos resumes, as from Monday the 4d of May, its normal activity.


Out-Patient Consultations - Dentistry

Clínica Particular do Algarve – AlgarveShopping (Guia) // Dr.ª Rita Neves
Clínica Particular SIIPEMOR (São Brás de Alportel) // Dr. Hugo Nascimento
Hospital Particular do Algarve – Alvor // Dr. Vanessa Malhado Castro


Sorological tests for the detection of Covid-19 are also available at the CLÍDIS clinic 

From now on, it will also be possible to perform antibody IgG and IgM Serological blood tests against COVID-19.

These tests are especially suitable when swab PCR tests are negative, but the patient has initial symptoms of pneumonia or persisting symptoms for longer than 10 days.

CLÍDIS has since the 1st of April been the HPA unit in Alentejo responsible for coronavirus testing. Tests have been carried out in Sines, in a specifically erected Drive-Through, in partnership with the ARS of the Alentejo, the Municipality and Caixa de Crédito Agrícola. Over 500 tests were performed, using the PCR analysis method, collected from nasopharyngeal secretions using swabs.


COVID-19 Analysis at the Alvor and Gambelas Hospitals

As from the 20th April, patients can be tested for the COVID-19 infection, at Alvor and Gambelas Hospitals.

Sample collection can be carried out on Tuesdays, Wednesdays and Fridays in the Out-Patients Unit, between 8am and 10am. The results will be available within 48hours. 

This analysis is carried out on a regular basis for patients who have booked scheduled surgeries or are undergoing cancer treatment, as well as for pregnant women.


To book for this analysis please telephone our Call Center on: 282 420 400


Madeira Medical Center

This unit only open to perform the following medical exams:

  • MRI´s
  • X Rays
  • CT Scans


Out-Patient Consultations - Dentistry

From the 13th April to the 24th  April, the following units and dentists will be available:

Clínica Particular do Algarve – AlgarveShopping (Guia) // Dr. Alexandra Vicente Coelho
Clínica Particular SIIPEMOR (São Brás de Alportel) // Dr. Hugo Nascimento
Hospital Particular do Algarve – Alvor // Dr. Vanessa Malhado Castro


Reorganization of the Services Provided by the HPA Health Group - Madeira

We have reorganized our services to maintain the quality and safety our patients deserve.

Do you need medical care? We are working 24/7, to ensure your protection and health.

Confirm our availability and schedules.

With you at all times. Because your health is of particular importance.



The HPA Health Grup wishes to thank the Militar Mess in Lagos, specifically Lieutenant Colonel Paulo Barreiros, for providing the facilities so that our professionals assigned to Hospital de São Gonçalo de Lagos - Hospital HPA COVID - can rest, minimizing the risk of contamination for their families.

We also wish to thank the Municipality of Lagos, specifically its President, Dr. Hugo Pereira, for the readiness to mediate this process, as well as for all the support and encouragement shown.

Thank you very much for your kindness and solidarity.



Such as what is being done in other regions of the country, Sines in the Alentejo now has the capacity to carry out Drive Through coronovirus screening tests.

Analysis are provided by CLÍDIS, in partnership with the Regional Health Administration, the Municipality of Sines and Caixa de Crédito Agrícola.

Only patients referred by the National Health Service or with a medical prescription may be tested, and it is mandatory to confirm an appointment in advance by calling  269 630 370 or by e-mail,  covidclidis@grupohpa.com



Clínica Particular do Algarve in the AlgarveShopping (Guia), will only be open on working days, from 9 am to 8 pm.


Due to the evolution of the pandemic caused by Covid-19, we wish to inform our patients that the Clínica Particular do Algarve in the AlgarveShopping (Guia), will only be open on working days, from 9 am to 8 pm. Consult the time table of its various services.

Before heading to our  Clinics, please confirm the respective opening  times on our website. 



The Pediatrics Department of HPA in Gambelas maintains its regular consultations, vaccination, in-patient admissions and emergency services. However, for everyone's safety,

in the case of routine consultations, if the child is ill,  access to the hospital must be made  through the Emergency entrance.



To face the Coronavirus Pandemic and in order to collaborate with the National Health System, the HPA Health Group has prepared the Hospital de São Gonçalo in Lagos to be a COVID hospital.

From today, this unit has been assigned exclusively to receive and treat this type of patient, having been restructured and equipped, according to current security regulations.
The São Gonçalo Hospital in Lagos is therefore prepared to receive patients suspected of the new coronavirus, COVID-19 when presenting criteria for hospital admission, if referred by units that are part of the HPA Health Group either in the Algarve or Alentejo, as well as by the network of clinics who collaborate with us.

For NON COVID cases, patients from São Gonçalo Hospital in Lagos will be treated in our closest hospital the Hospital Particular in Alvor.



Due to the COVID-19 Pandemic, and also to the declared State of Emergency, all scheduled Dental appointments have been canceled.
However, we have organized our dental surgeries so that there is always an emergency team available in one of our Clinics, if necessary.

From the 30th March to the 12th April, Dentists will be available in the following Dental Surgeries:

Clínica Particular do Algarve – AlgarveShopping (Guia) // Dr. Rui Vidal Salgado

Clínica Particular SIIPEMOR (São Brás de Alportel) // Dr. Hugo Nascimento

Hospital Particular do Algarve – Alvor // Dr. Luís Bacalhau



Our mission is to BE WITH YOU AT ALL TIMES.

Looking for solutions to always be available for you.  

To provide security, and our dedication.

The HPA Health Group has therefore reorganized its services according to the evolution of the  COVID-19.


The Alvor and Gambelas Hospitals will remain open daily – 24/7, including the Hospital Particular da Madeira, for general medical care with the EXCLUSION of  COVID-19 patients.

 The remaining Emergency Units of the HPA Health Group, will continue operational as before. However, some units have altered their opening times. Before making your way to our other units confirm opening time on our website.

 We are preparing the São Gonçalo Hospital in Lagos to receive COVID-19 patients. The opening times of the Emergency Unit, has also suffered alterations. Opening times will be Monday to Sunday from 10am to 6pm.


Our Pediatric Emergency Unit will continue to be at the Gambelas Hospital and will be open 24/7 , with the EXCLUSION of COVID-19 patients.


The HPA Gambelas Maternity is available 24/7 for monitoring pregnant women, as well as for deliveries. However, for safety reasons, both for the pregnant woman and baby, visits are not allowed either in the maternity ward or in the puerperium.

For the same reason, a companion is also not allowed during delivery.


The Day Care Hospitals will continue follow-up and treatment of its patients, maintaining the maximum safety for the patients and professional staff.  


The HPA Health Group will maintain face-to-face medical care availability provided it is  considered urgent and important.

Provision of such care is always preceded by epidemiological screening and temperature control. This will be strictly carried out and must be respected by everyone.  Only in this way can we contain the pandemic that we are all witness.


Routine appointments have been canceled, but emergency dental care is available at the Alvor Hospital, Clínica Particular SIIPEMOR in São Brás de Alportel, Clínica Particular do Algarve – AlgarveShopping (Guia) and at the Centro Médico Internacional de Vila Real de Santo António.


For all other situations we have made available a Teleconsultation. For information contact our CallCenter: 282 420 400.


Madeira Medical Center - Funchal

Due to the evolution of the COVID 19 Pandemic, this Unit has been  temporarily closed. We apologise for any inconvenience this may cause. In case of necessity please make your way to the Hospital Particular da Madeira



To face the present Coronavirus Pandemic and also to collaborate within the National Health System in the Region of the Algarve, the HPA Health Group will be preparing its hospital in Lagos - the Hospital de Sao Goncalo - to receive infected coronavirus patients in need of hospital admission.

This availability was communicated to the Director of the National Health System. This measure will serve to alleviate the public sector as well as its professionals. Other support connected with its other hospitals in the Algarve was also proposed.  

We wish to collaborate with the national effort to contain this pandemic and to minimize all its effects, informs the HPA Health Group.  From this moment the Hospital de Sao Goncalo will be dedicated exclusively to COVID 19 patients, with its 14 isolation rooms and 4 beds in Intensive Care.

Due to its location this unit will complement the available facilities of the NHS in the Western Algarve, by accepting this region's suspected cases and also those detected by the Emergency Units of the HPA Health Group.  The HPA has already last week announced and put in place its contingency plan, with specific circuits and defined procedures to avoid contamination by triage units in the exterior of each hospital. Also available is advanced medical support teams for immediate life support if needed. Simultaneously the HPA Health Group have organized a Teleconsultation System.  We cannot let our patients feel that they have been abandoned, as everyone is already extremely worried and scared with the present situation.     We have to therefore make available the necessary medical care for critical patients, patients needing continued monitoring and also all those patients that might need our medical attention for other reasons.   All efforts will make a difference. It is important for everyone to focus on what is essential: to combat this pandemic. 


Alterations of working hours of all the HPA Health Units and of visiting hours.
Considering the latest development of the COVID 19 Pandemic, the HPA Health Group has decided on the following procedures:
Before making your way to one of our Units , confirm its opening hours:
After 6pm today visiting In-Patients will not be allowed. The only exception is visits to the Pediatric In-Patient Unit. Only one parent will be allowed to remain with the child, and only the same parent, who must remain in hospital with the child until discharge.

Only one person may accompany the patient to the Emergency Unit if under the age of 18 or if handicapped.

Visitors are not allowed in the Maternity Unit. 

The HPA Health Group wishes to thank all concerned for everyones understanding and collaboration.
Only together will we be in a position to overcome this difficult situation which we are all facing .

Health Units in Madeira
Preventative measures adopted by the Health Units in Madeira

All patients entering the Units will be submitted to triage.
Visitors will not be allowed in the In-Patients Units or in the Intensive Care Unit.

The Pediatric Emergency Unit will be closed from Monday the 16th March.


The HPA Health Group has a contingency plan in place with Triage Posts and external Isolation Units.

Containing the COVIT 19 Pandemic will only be possible with the collaboration and effort of all.

The measures adopted by the the HPA Health Group include triage when accessing our units, control of external visitors and isolation with specific internal safety circuits.

Colaborate with the health proffesionals by adopting all the recomended measured of the official bodies.

Together we are stronger

2, June 2020