waiting times

Hospital Particular Alvor


Atendimento Urgente

Hospital Particular Gambelas


Atendimento Urgente



Hospital Particular da Madeira




Atendimento Urgente

Madeira Medical Center


Atendimento Urgente



Book your Teleconsultation

Algarve Alentejo Madeira

The HPA Health Group has developed a Teleconsultation service to face the social isolation caused by the COVID-19 Pandemic, thus bridging the difficulty in face-to-face medical appointments. 

HPA patients can choose to carry out Teleconsultations exclusively by telephone (Teleconsultation) or video call (Video Consultation).

Video Consultation:
For a Video Consultation, a smartphone, tablet or computer  with a camera and microphone including internet connection is required.

How to book your Teleconsultation

Patients can book their Teleconsultation appointment with our Call Center: 

A SMS or e-mail will then be received confirming the Teleconsultation appointment.

How to access your Teleconsultation 

If you have decided  for a Teleconsultation: on the day of your appointment and 5 minutes before the scheduled time,  you  will receive a telephone call from our hospital, transfering you  to the doctor. 

If you have chosen a Video Consultation: on the day of your appointment and 5 minutes before  the scheduled time, you will receive a SMS or an email with a link. To access the video consultation, you must access the link, and wait to be connected to your doctor. Don't forget to check that you have an internet connection and that your camera and microphone are connected.

How to settle your Teleconsultation

After your appointment you will receive our invoice either by e-mail or post, with payment details. 



Frequent Questions