Portugal as a premium Medical Tourism destination

TOP 10 reasons

for choosing Algarve

10. Natural Characteristics and Region’s Safety

The Algarve is considered to be one of the most attractive regions in Europe. Wonderful climate, diverse top quality golf courses, gastronomy based on the Mediterranean diet, differentiated hotels and above all excellent hospitality and safety, make the Algarve one of the most competitive and promising regions as a Health Tourism destination.

9. Certification and Distinctions

We have been committed to working for quality and distinction, since our conception. The results have been the certifications and awards that we have received. The Joint Commission International Accreditation process is presently also underway.

8. Health Tourism and Internationalization

Health Tourism in Portugal is inextricably linked to the Hospital Particular do Algarve, not only in temporal terms but above all in terms of quality and selection. This connection is facilitated by the 125 agreements we have with insurance companies and foreign entities. We are visited by all the foreign communities living in the Algarve, including by those who seasonally come to us from all parts of the world, or who book their annual check-ups in our units.

7. Excellent Hospitality 

Private rooms and comfortable suites with private bathrooms, television and internet, permanent clinical information and aseptic control.

Meals are supervised and prepared by nutritionists and head chefs, taking into consideration special diets, according to menu and patients’ choice as well as specific clinical situation.

6. Integrated Management System 

All information is integrated in a fiber optic system, allowing it to be shared in an organized, contemporary and safe manner by all professionals within the various units of the Group. This type of organization also permits an accurate control between the clinical and financial departments resulting in advantages and protection for patients.

We also have a data storage program that enables diagnostic exams to be made available to the patient on their tablet or mobile phone, anywhere in the world. This tool highlights the  importance of including the patient in decision making and in the management of his individual health.

5. Infection Control 

Minimizing the risk of hospital infection is of paramount importance to our organization. We have systematized guidelines for surveillance and screening of our patients, staff training in prevention and control of hospital infection, as well as the use of advanced hygiene, disinfection and sterilization techniques. We thus have a commitment to high standards of quality that ensure the maintenance of low or zero infection rates, with results equal to the best international institutions.

4. Technological Innovation

 We have been for many years the forerunners of state of the art equipment and techniques, be it locally or even internationally. Examples of this are Lasik Surgery, Nuclear Medicine, Hemodynamic Unit, Thoracic and Cardiovascular Surgery, Laser Urology and Brachytherapy, or more recently Hyperbaric Medicine.

3. Differentiated Human Resources 

Our employees are selected not only for their experience and technical expertise, but also for their human skills that guarantee us a Client Oriented Service, excellent clinical results and all round satisfaction.

Our experience which has always been linked to Health Tourism results in our staff being prepared in multilingual and multicultural terms, an aspect that facilitates not only communication but above all respects the cultural identity of those who seek our services.

2. Safety, Humanism and Personalized Customer Care 

Patient safety is the responsibility of all our employees which is both cherished and consolidated by all. This goal is evident in the international security goals that we continually respect and monitor: bracelet identification; assertive and effective communication; medication safety; surgery safety; infection control and screening for risk of falls.

We try to find out our patients’ preferences beforehand, while always establishing a personalized communication, making patients feel unique and special, including their family.

We continually build an honest and transparent bond in both clinical and financial relationships.

1. Patient-centered Clinical Management and Ethical Relationship

The clinical management of the HPA Health Group is focused on the individual and his family, which aims at continuously improving the care we provide. With this in mind there are a few points we take into account: the patient and family involvement, clinical monitoring, risk management, auditing and evidence-based practice.

The ethical conduct we practice is based on respect, deference and transparency with which we treat all those with whom we deal with on a daily basis: patients, employees, shareholders, suppliers and partners.

The way we relate with others is demonstrative of the importance and concern that this principle has in our management and in our culture.